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    Services

    Three ways to work together, from finding what's broken to building something new.

    UX Audit

    Find out what's getting in the way, and what to fix first.

    Who it's for
    Teams with an existing website or app that confuses visitors, loses sign-ups or just feels off.

    You get

    • A prioritized findings report, from critical to low, with screenshots
    • A quick-wins list you can act on right away
    • A fix roadmap with a suggested order
    • A 30-minute walkthrough call
    What happens
    Intake call, access, review, report, walkthrough.
    What I need from you
    Access to the site or app (a test login if needed), your goals, and analytics if you have them.
    Not included
    Fixing the issues, testing with real users.

    Audit Implementation

    Turn the audit's findings into a better site or app.

    Who it's for
    Teams with a completed UX audit who want the top issues fixed. No audit yet? Start with the UX Audit.

    You get

    • The agreed fixes done, about 10 of them
    • Before and after screenshots
    • A change log
    • A retest summary
    What happens
    Agree the fix list, implement in a preview, your review, release, recheck.
    What I need from you
    Edit access to the project, plus the audit.
    Not included
    A redesign or new features.

    Web Development

    A custom website or web application, built to work on every screen.

    Who it's for
    Businesses and individuals who need a new site, a rebuild, or a web application with accounts and data.

    Sizes

    Single-page site

    Best for
    A landing page, a personal or event page
    Scope
    One scrolling page with up to 6 sections

    Included

    • Mobile-friendly design
    • Contact form
    • Basic SEO
    • Handover guide

    Multi-page site

    Best for
    A small business or service site
    Scope
    3 to 8 pages, each with its own purpose

    Included

    • Everything in the single-page site
    • A sitemap and content plan
    See an example: Saffron & Smoke
    What happens
    Sitemap and content plan, design direction, build, two review rounds, QA, launch. For web applications: discovery, scope document, key screens, staged build with preview links, testing, launch.
    What I need from you
    Logo, copy or a content brief, and photos. For web applications: a clear idea of your users and key flows, your content, and access to any tools to connect.
    Not included
    Copywriting, photography, e-commerce, native mobile apps, payments (an add-on), ongoing maintenance.

    How it works

    1. 01

      Talk

      A 30 to 45 minute discovery call covering goals, audience and constraints. You get a short written summary of what I heard.

    2. 02

      Scope

      A written scope with a fixed price: what's included, what isn't, how many revision rounds, and the schedule. Work starts after sign-off.

    3. 03

      Build

      The work itself, with a preview link at the midpoint so you see progress before the end.

    4. 04

      Launch and handover

      Testing, go-live, then a walkthrough so you can run it yourself.

    How I test

    Before anything goes live I test forms, error and empty states, mobile layouts and access control.

    Not sure which fits?